NIGHT/WEEKEND CALLS/BANK HOLIDAYS
Your practice takes part in an out-of-hours arrangement which provides EMERGENCY COVER
- between 6.30pm and 8.00am on weekdays
- at weekends from 6.30pm on Friday until 8.00am on Monday
- all day on bank holidays.
- please check the online patients newsletter for the latest on holiday arrangements
To contact a doctor out of hours ring 01706 253300. Your call will be automatically transferred to an NHS Direct receptionist who will take basic details and then transfer you to a triage nurse. Wherever possible your enquiry will be dealt with over the phone and you will be encouraged to see your own doctor or nurse during normal surgery hours.
However, in situations where the problem won’t wait, you may be offered an appointment at one of the local Primary Care Centres where you will be able to see a local GP but not necessarily your own doctor. For patients who are not well enough to leave their homes, the call will be passed on to the emergency duty doctor who will visit the house.
PLEASE NOTE: If possible, please try to contact us during the day. Out-of-hours calls are STRICTLY for EMERGENCIES only!